Integrated grievances redressal system




Shri Akhilesh Yadav has coupled up his efficient governing ideas along with the benefit of latest technology in order to achieve the goal of proper law and order situation in the state of Uttar Pradesh. The Government has launched an online integrated system, Jansunwai (available at for redressing the grievances of UP public. It will let a distressed citizen lodge an online grievance after registering their verified mobile numbers on the portal. They will also be able to track the status of their grievances through the complaint number allotted to them.

People also get to rate their satisfaction both in terms of quality and time. The IGRS facilitates easy and transparent interaction with Government/Departments/Offices. Jansunwai is a milestone achieved as it is a one stop platform for all sources /departments to improve public access, complaint redressal & simple monitoring.